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SHIPPING TIMES
Standard Shipping
  • Free shipping with USPS First Class Mail for orders over $75
  • Avg Fulfillment Time: 24 hours, excluding weekends and holidays
  • Signature required over $500
Shipping Services
    • USPS First-Class Mail: 4-7 business days (not guaranteed) 
    Priority Shipping
    • Avg Fulfillment Time: 24 hours, excluding weekends and holidays
    • Signature required over $500
    Shipping Services
      • USPS Priority Mail: 2-3 business days (not guaranteed)
      • FedEx 2-Day: 2 business days (excludes Saturdays, not guaranteed)
        • Please note: there is a size restriction for FedEx 2-Day shipments. If your item(s) exceed the maximum allowable size, we reserve the right to change your shipping service to an appropriate substitute (e.g. USPS Priority Mail)
    Overnight Shipping
    • Avg Fulfillment Time: 24 hours, excluding weekends and holidays
    • Must place order by 12pm to be eligible for overnight shipping
    • Signature required over $500
    Shipping Services
      • FedEx First Overnight: 1 business day by 8am (excludes Saturdays)
      • FedEx Priority Overnight: 1 business day by 10:30am (excludes Saturdays)
      International Shipping
      • Free shipping with FedEx International Priority to AUS, CA, UK for orders over $300
      • Avg Fulfillment Time: 1-2 business days, excluding weekends and holidays
      • Subject to duties/customs taxes on delivery (DDU), at the expense of the customer
        • Packages returned to us due to refusal to pay duties/customs taxes will be deducted for the amount of return shipping and any taxes imposed on return to the U.S.
      • Extensive tracking available with DHL and FedEx
      Shipping Services
          • DHL Express: 3-4 business days (not guaranteed)
          • FedEx International: 1-4 business days (not guaranteed)
      FREE Shipping ON ORDERS OVER $50

      White List Instructions

      We are so happy you're here! We put so much of our creative energy into our emails and would hate for you to miss out. To make sure you receive all of our course emails, whitelist us by following these simple steps!

      Simply click your email provider below to begin


      Gmail
      Yahoo
      Hotmail
      AOL
      Outlook
      MacMail
      Verizon
      Comcast
      Cox.net
      Road Runner
      AT&T WebMail
      EarthLink
      Thunderbird
      Windstream
      MSN
      Norton AntiSpam
      McAfee
      Entourage
      Mail.com
      GMX

      GMail

      Log into your account and open up the email in your inbox. Hover over the sender's name and a window will pop up. Select "Add to Contacts" to save the sender to your Contacts list.

      KB_03.jpg

      You can also whitelist in GMail before opening the email. To do so, hover over the sender's name next to the subject line in the inbox. Click "More" in the pop-up box. Select "Add to senders" to save to your Contacts list.

      Yahoo!

      Log into your account, hover over the "Settings" icon and click "Settings".

      25988327_step04.png

      In the "Settings" tab, select "Filters" from the left menu and click the button to "Add" a filter.

      25988327_step05.png

      Type a name for your filter in the "Filter name" field. Select "contains" in the "sender" drop-down menu. Type the sender's email address in the "sender" text field. In the "Move to Folder" drop-down menu, select "Inbox". Click the "Save" button in the top bar to save the filter.

      25988327_step06.png

      Hotmail

      In the upper right hand corner of your account, click on the "Settings" icon. From here, click on the option for "Options".

      25988327_step07.png

      While in this section, click on the option for "Safe and blocked senders".

      KB_08.jpg

      Click on "Safe senders".

      KB_09.jpg

      Enter in the sender's email address and click the button to "Add to list".

      KB_10.jpg

      AOL

      In the upper right hand corner of your account, click on "Options". From there, click "Mail Settings".

      KB_01.jpg

      On the "Settings" page, click "Spam Settings". From there, choose "Allow mail only from addresses I specify" on the drop-down menu. Enter in the sender's email address, click the plus button, and click save to save your changes.

      KB_02.jpg

      Outlook 2003 (and higher)

      Right-click on the message in your inbox. Select "Junk E-mail" from the menu. Then, click "Add Sender to Safe Senders List".

      KB_11.jpg

      MacMail

      Select "Mail" and "Preferences" from the top menu.

      KB_08.jpg

      In the "Preferences" window, click the "Rules" icon. Then, click the "Add Rule" button.

      KB_09.jpg

      In the "Rules" window, type a name for your rule in the "Description" field. Use the following settings: “If any of the following conditions are met: From Contains.” Type the sender’s email address in the text field beside “Contains.” Select “Move Message” and “Inbox” from the drop-down menus. Click “Ok” to save the rule.

      KB_10.jpg

      Verizon

      1. Open your email.
      2. Click "Options".
      3. Click "Block Senders".
      4. Locate the "Safe List".
      5. Enter your contact's domain.
      6. Click "OK".

      Comcast

      1. Click "Address Book".
      2. Click "New" and click "New Contact".
      3. Add the sender's email address.
      4. Click "Save".

      Cox.net

      1. Open your email.
      2. Click "Preferences".
      3. Under "General Email Preferences", click "Blocked Senders".
      4. Type in the sender's email address in the "Exceptions List".
      5. Click "Add".
      6. Click "Save".

      Road Runner

      1. Click your "Junk Mail" folder.
      2. Select the email that includes the email address you would like to add as a safe sender.
      3. Click "Mark as Not Spam".

      AT&T WebMail

      1. Select "Options".
      2. Select "Filters".
      3. Click "Add Filter".
      4. In the top row labeled From Header, select "contains" from the drop down menu.
      5. Enter the sender's email address.
      6. Move down to the bottom where there is the option "Move the message to". Select "Inbox" from the drop down menu.
      7. Select the "Add Filter" button again.

      EarthLink

      1. Click "Add"
      2. Enter your sender's domain i.e. example.com.
      3. Click "Save".

      Thunderbird

      1. Check if your sender's email is in your "Junk" folder. Then, right click on the email and select "Mark As Not Junk".
      2. Click "Address Book".
      3. Make sure that the "Personal Address Book" is highlighted.
      4. Click "New Card", the "New Card" window will display.
      5. Under the "Contact" tab, copy your sender's "From" address and paste it into the email dialog box.
      6. Click "Ok".

      Windstream

      1. Click the "Settings" tab.
      2. Click "Messages".
      3. Click "Allow and Block Messages".
      4. Select "Advanced Block Senders".
      5. In the "Allowed Senders and Domains" area, type the sender's email address you want to allow.
      6. Click "Ok".

      MSN

      1. Select "Settings".
      2. From the email settings screen, select "Junk E-mail Guard".
      3. Select "Safe List".
      4. Enter the sender's email address.
      5. Select "Add".

      Norton AntiSpam

      1. Start Norton AntiSpam.
      2. Select "Status & Settings" tab.
      3. Select "Configure" button.
      4. Select "Allowed List" tab.
      5. Select "Add".
      6. Enter the sender's email address.
      7. Select "Ok".

      McAfee

      1. Click the "Allow/Deny" menu option in the Control Console.
      2. Enter the sender's email address in the "Add Entrys" field in the "Allow List".
      3. Click "Save".

      Entourage

      1. Open the email.
      2. Right click the sender's email address.
      3. Select "Add to Address Book".
      4. Verify the sender's contact details.
      5. Click "Save".

      Mail.com

      1. Open the email.
      2. Click the "Plus" symbol on the sender's email address.
      3. Add the first/last name of the sender.
      4. Click "Ok".

      GMX

      1. Open the email.
      2. Click the "Plus" symbol on the sender's email address.
      3. Add the first/last name of the sender.
      4. Click "Ok".

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