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Terms and Conditions

SHIPPING INFORMATION

All orders are processed and shipped within 24 hours of purchase, with the exception of weekends. All orders placed after 11 AM on Friday morning will be shipped the following Monday morning. We are located in San Diego, California.

Domestic Shipping within the US

We offer free USPS First Class Shipping for domestic orders above $100.

We also offer free returns for all US orders if shipped within 14 days of receiving your order. Please email sales@childofwild.com to receive a return label.

For USPS First Class Shipping, please allow up to 5-7 days for delivery. Please note that only USPS Priority Mail Express has a guaranteed delivery window by the post office otherwise you will receive a refund for the shipping costs paid. All other shipping options, including USPS Priority Mail Two Day, are not eligible for a refund on shipping from USPS if not delivered within the expected time frame. 

 International Shipping 

For international orders, we offer USPS First Class International Shipping. This shipping option does not offer extensive tracking outside of the US and can take anywhere between 10-30 days for delivery. This shipping option also does not come with any kind of insurance.

We also offer DHL Express International Shipping. This shipping option comes with insurance, international tracking, and usually takes around 3 days for delivery.

Customs charges are at the expense of the customer. Child of Wild is not liable for any customs charges or orders returned for unpaid customs. For orders not claimed at customs and sent back, Child of Wild will not refund the shipping charges.

 

POLICIES

Sale Items

Items purchased during a promotional sale are eligible for return for store credit only. Items listed in the sale section on the site are FINAL sale and are not eligible for any kind of return. 

Lost/Theft

Child of Wild is not liable for lost or stolen packages. There is an option at checkout to request signature confirmation. If the package is confirmed as “delivered” via tracking, then the carrier service is liable, NOT Child of Wild. Please contact your local post office to file a claim.

Broken/Damaged Jewelry

We want you to be completely satisfied with your order and will work hard to remedy the situation to the best of our abilities. VINTAGE JEWELRY is fragile by nature and should be worn with care. Child of Wild is not liable for broken vintage jewelry.

If you received your order with defective jewelry please email sales@childofwild.com and we will issue you a return label. Once the jewelry is returned, you will have the option to have a non-defective piece sent, issue a store credit, or receive a full refund.